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FAQs

When are you open?

  • Starting April 17, we will be open on weekends 10-7.

  • In May we will be open 12-6 Wed, Thurs, Fri and 10-7 weekends.

  • Starting May 28, we will be open 9-8 everyday.

  • Weather permitting.

Can I cancel my reservation?

  • Yes, with a full refund if more than 48 hours prior to your reservation.

  • If you cancel within 24-48 hours you will be charged for one hour of your reservation.

  • No refunds if cancelling the day of your reservation. 

  • It could take about 7 days to see the credit on your account. 

Can I move my reservation?

  • Yes, up until 48 hours before your reservation.

How do I change or cancel my reservation?

  • Click on the link in your reservation invoice and create an account with the same email you used to create your reservation.

  • Once logged in, click on your name at the top right.

  • Click on "Edit this booking". 

Are the pontoons at a different location than the kayaks, paddle boards and pedal boats?

  • YES! New this year, only the pontoons will be rented at the marina. All non-motorized watercraft will launch from the beach.

  • The beach is one mile from the marina located at 29704 Lake Logan Rd

What happens in bad weather?

  • We stay open if it is safe to go on the water which means no lightning or heavy winds.

  • If we close due to weather we will issue you a refund

What do I need to bring with me?

  • The only thing you need to bring with you is a driver's license and a credit card.

Is there an age minimum for rentals?

  • Children of any age can ride on a pontoon and count as a passenger.

  • Pontoon boat captains must be a minimum 18 years old.

  • A driver's license is needed for all rentals.

When should I arrive?

  • All members of your party should arrive 15 minutes prior to your reservation time for waiver completion, life jacket fitting and instructions.

Am I allowed to bring food and drink on board?

  • Yes, but state law prohibits alcohol on state park beaches and lakes. 

  • No cooking or grilling is permitted on the watercraft.

What happens if I'm late returning?

  • Please don't be, as we are often sold out and others will be waiting on your rental.

  • You will be charged a late fee twice the hourly rate.

Is swimming allowed other than the beach area?

  • Yes, there is a designated area where you can swim off your boat.

  • A ladder is provided on each pontoon boat. 

Are pets allowed?

  • Yes, but no more than two on a boat. 

Are lifejackets required?

  • A life jacket will be provided for every passenger, as per Ohio boating regulations.

  • Children under the age of 10 must wear a life jacket at all times, but we encourage them to be worn by all passengers. 

  • Lifejackets are included in the rental price.

  • If you bring your own, it must be Coast Guard approved. 

Can I fish off the boat?

  • Yes, you can fish anywhere in the lake except swimming areas.

Is a fishing license required?

  • Persons under 16 years of age are not required to purchase a fishing license.

  • 16 yrs and older are required.

  • Licenses can be purchased online HERE , Walmart or the Downs Bait store located 1/8 mile from the marina.

What fish are in the lake?

  • Northern pike, bass, bluegill, crappie, catfish and saugeye

Is food nearby?

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